This hotel opened in 1893 with many modern conveniences including electricity, fire proofing and individual thermostat controls. It was built at a cost of one million dollars (34.2 million in 2023 dollars) by owners Guido Pfister and his son Charles.
The hotel was purchased in 1962 by Ben Marcus who completely renovated the interior and added the 13 story tower. The hotel is still owned by the Marcus Corporation.
The hotel has held the AAA 4 Diamond award for 37 years; since the award was first created. It is Milwaukee’s only 4 star hotel.
The ghost of Charles Pfister has been seen by both guests and staff. He appears to be still watching over his investment and making sure everything operates smoothly. He is described as a slightly overweight man with positive energy.
He is most commonly seen on the grand staircase looking over the lobby and watching the hotel’s operations. He is also seen in the Minstrel’s Gallery above the Ballroom and on the 9th floor.
This hotel has become famous for its paranormal activity due to a number of celebrities (see link to videos above of celebrities talking about their experiences) including NBA and MLB players who have stayed at the hotel.
Apparitions – including one that was just a skeleton – have been seen. Phantom pounding on the headboard above a sleeper’s head has been reported. A laid out player’s uniform was moved from a table to the floor and the table was moved across the room.
Doors have open and closed on their own; as well, window blinds will open on their own. Disembodied voices have been heard and phantom knocks are heard on doors. Phantom footsteps were heard in a room but respected a living wishes when asked to stop so they could sleep.
Other Activity: Electrical disturbances; light anomalies; touches by unseen presences and feelings of not being alone and being watched.